Receiving Some Blank Emails

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
MortResnick
Travelling Tuatara
Posts: 67
Joined: Sat Sep 15, 2012 8:19 am

Receiving Some Blank Emails

Thu Mar 15, 2018 6:38 am

Running MWP 7.11.0, Windows 10 and Outlook 2016. I have started to receive emails in MWP where the From and Subject boxes are blank. All other boxes for the same email are completedthis is happening on only one mailbox account. :cry
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Receiving Some Blank Emails

Fri Mar 16, 2018 2:35 pm

Under Settings >> General >> Checking Mail >> try bringing the Spam Throttle out to about 500 lines >> Save >> restart MailWasher.
MortResnick
Travelling Tuatara
Posts: 67
Joined: Sat Sep 15, 2012 8:19 am

Re: Receiving Some Blank Emails

Sat Mar 17, 2018 12:26 am

That fixed it. Thank you so much! I have another problem but I'll start a new thread for it. Many thanks again.
edgar_tim
It begins with a single step
Posts: 1
Joined: Thu Mar 12, 2020 2:20 pm

Re: Receiving Some Blank Emails

Thu Mar 12, 2020 2:42 pm

I have same issue but that fix didn't work. Can anyone suggest something else to try to make text in the From and Subject boxes visible? This is not happening on all incoming email, but occurs several times daily. Running MWP 7.12.25, Windows 10 and Outlook 2016
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Receiving Some Blank Emails

Thu Mar 12, 2020 3:24 pm

edgar_tim wrote:
Thu Mar 12, 2020 2:42 pm
I have same issue but that fix didn't work. Can anyone suggest something else to try to make text in the From and Subject boxes visible? This is not happening on all incoming email, but occurs several times daily. Running MWP 7.12.25, Windows 10 and Outlook 2016
You definitely restarted MailWasher after changing ?

Check under Settings >> Accounts >> Incoming >> that Store Cached Email is not checked >> if it is uncheck >> Save.
If the account is IMAP and the option is checked >> set to POP at the top >> uncheck the option >> set back to IMAP >> Save.

Cheers

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