Yes, I have uninstalled and reinstalled multiple times. The program gets squirlly when the computer goes into sleep mode for the night. I get an “Unknown Error” in the log after each “Check Mail Request” with the following detail:
Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>c442a709944896129d468ea8921e06c6</ID><DT>2018-08-15 06:49:33</DT><MWPEXCEPTION><UID>Exception 9e8d81aabfefca78d5c2270160305c60</UID><AID>Acct178421568</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>Unknown error</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>
Upon crashing, the log disappears. The program ran great on this same computer for years and now it's not. What should I try that won't wipe out all the blacklists, filters, etc?
I'm using Mailwasher Pro, v 7.11.6, Windows 10 Pro, Asus G75V laptop, i7, 16 GB RAM, 512 GB SSD, 1 TB conventional drive.
Ron
Unstable, crashing, acting wierd
- rusticdog
- Firetrust Monkey
Post
Re: Unstable, crashing, acting wierd
Hi Ron
If you check out this link, https://www.pugetsystems.com/labs/suppo ... ation-793/ down the bottom it shows how to get to Hybrid Sleep options, can you check if that is set and if so, try disabling.
If you check out this link, https://www.pugetsystems.com/labs/suppo ... ation-793/ down the bottom it shows how to get to Hybrid Sleep options, can you check if that is set and if so, try disabling.
- ronc
- Rattled Rabbit
- rusticdog
- Firetrust Monkey
Post
Re: Unstable, crashing, acting wierd
OK. I would then next try running a .NET Repair, https://www.microsoft.com/en-nz/downloa ... x?id=30135
Should that not resolve the issue, then try removing the account from MailWasher >> restart the program >> add the account back.
Should that not resolve the issue, then try removing the account from MailWasher >> restart the program >> add the account back.