Current version?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
epack
Active Albatross
Location: Charlotte, NC
Posts: 130
Joined: Tue Sep 09, 2008 12:24 am

Current version?

Wed Aug 29, 2018 11:07 pm

According to the Firetrust site, the "current version" of MWP is 7.11.6. My copy says it is 7.11.5, but when I hit Check for Update, it says it's up to date. Am I missing something here? Or is it for a different version than Windows 10?

TIA

elaine
----
Elaine
Charlotte, NC
MWP 7.12.6 on Windows 10 Pro machines
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rusticdog
Firetrust Monkey
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Posts: 14075
Joined: Mon Jun 13, 2005 6:27 pm

Re: Current version?

Wed Aug 29, 2018 11:47 pm

Hi Elaine

The only alteration in 7.11.6 was a fix for the tutorial video, something we wanted new users to be sure they got, but not big enough to worry about regular folk.

Once we have a version with some real changes we'll post on auto update for sure.


Cheers
Nisc
Mystified Moa
Posts: 6
Joined: Mon Sep 29, 2014 7:03 pm

can't connect to server

Wed Oct 24, 2018 6:50 pm

Hello!
I'd been using huers to set up my Mailwasher to imap server in windows 10 pro ver 1807. Nothing work' s anymore and I can't use the program for now. … My ports is the recomended but it dont help I'm disappointed right now.
:roll:

Regards
Nisc DK
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rusticdog
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Re: can't connect to server

Wed Oct 24, 2018 6:57 pm

Nisc wrote:Hello!
I'd been using huers to set up my Mailwasher to imap server in windows 10 pro ver 1807. Nothing work' s anymore and I can't use the program for now. … My ports is the recomended but it dont help I'm disappointed right now.
:roll:

Regards
Nisc DK
Can you try sending me some logs.
Under Help >> Send Support Logs >> enter a brief note like 'emails not loading' in the Ticket Number field enter chris >> Send Logs >> reply back here once sent.

Cheers
Nisc
Mystified Moa
Posts: 6
Joined: Mon Sep 29, 2014 7:03 pm

Re: Current version?

Wed Oct 24, 2018 8:23 pm

sher 2010 APP_VERSION=843 DB_VERSION=277
Full automatic Support Request: 2018-10-24 09:22:00

Logs for date 10-24-2018

MailWasher Version: 7.11.10

Here is the log. ian't get any mails now.
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rusticdog
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Re: Current version?

Wed Oct 24, 2018 10:10 pm

OK, got the logs.
You can check out this link to find your correct mail server settings. If you look at a program like Outlook it should display the settings, or you can check that against your mail program.
http://help.yayhosting.dk/webhotel/e-ma ... il-program

I would expect something like the following for an IMAP account.
Username : Your full email address
Server : mail.nisc.dk
Port Number : 993
SSL : Enabled

It looks like it's getting rejected from the passwords, you could try removing the account from MailWasher and under Settings >> Accounts >> import the account from Outlook, as it should grab the passwords.

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