I can access a web site but cannot access emails from that site.

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
road runner 33
Rattled Rabbit
Posts: 4
Joined: Wed Dec 22, 2010 11:37 pm

I can access a web site but cannot access emails from that site.

Thu Aug 30, 2018 5:33 pm

I am able to access via FIREFOX the website for my internet account but cannot then access my emails from that account, is there anything in settings that might stop this? I can access all other parts of that website.
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rusticdog
Firetrust Monkey
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Posts: 14079
Joined: Mon Jun 13, 2005 6:27 pm

Re: I can access a web site but cannot access emails from that site.

Thu Aug 30, 2018 5:38 pm

So accessing the emails via the website is OK, but MailWasher cannot access the emails ?

Assuming it's for the BigPond account, then you can check what your settings need to be here https://www.telstra.com.au/support/cate ... ail-set-up

If you aren't sure, just let us know what you have showing under Settings >> Accounts >> Incoming ...

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