not sure what's causing my crashes but i get a crash very hour or so with this dialogue box and have to restart mail washer. using version 7.11.6
outside the bounds of array error
- rusticdog
- Firetrust Monkey
Post
Re: outside the bounds of array error
There is a crash we've been unable to nail down related to grouping of emails, so it may be that.
Can you try sending me some logs.
Under Help >> Send Support Logs >> enter a brief note like 'crashing' in the Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Can you try sending me some logs.
Under Help >> Send Support Logs >> enter a brief note like 'crashing' in the Ticket Number field enter chris >> Send Logs >> reply back here once sent.
- lupine
- Student Sheep
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Re: outside the bounds of array error
apologies but will try to send next time it happens, strangely enough not happening lately but have had the 'emails not showing up in mailwasher' problem straight afterwards.
had a fix for missing emails problem by removing and then adding back imap accounts, so will see if this 'out of bounds' problem occurs again. if so will send the log files as requested.
sorry for the late reply.
had a fix for missing emails problem by removing and then adding back imap accounts, so will see if this 'out of bounds' problem occurs again. if so will send the log files as requested.
sorry for the late reply.
- lupine
- Student Sheep
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Re: outside the bounds of array error
just had another crash, so sent the logs after restarting mw, hope they help.
- rusticdog
- Firetrust Monkey
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Re: outside the bounds of array error
Great thanks.
If you right click on your Received column heading, uncheck the top option Group By Arrived >> that should stop these crashes.
If you right click on your Received column heading, uncheck the top option Group By Arrived >> that should stop these crashes.
- lupine
- Student Sheep
Post
Re: outside the bounds of array error
have done as you suggested and no crashes for many hours. much appreciated, i was getting sick of restarting mw, but still mw is doing a great job of removing the rubbish in my mailbox. worth the effort.