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[solved]mailWasher and gmail

Posted: Sun Nov 11, 2018 10:32 am
by _seb_
Google Translation.

Hi all the forum,

I need your help.

I use MailWasher pro to read my gmail mail.

My problem is that mailWasher will read the "All Mail" folder of gmail and not the inbox.

That makes mailWasher even show my sent messages.

So when I send an email a few minutes later I have a mailWasher notification that tells me that I have a new message and when I look at this message it's simply the email I just sent to someone 'a.

How to make mailWasher point to the inbox and not to the "All messages" folder?

Thanks for your help.

_seb_

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 5:08 pm
by rusticdog
If you go into Settings >> Accounts >> select the Incoming tab >> change the account type from POP to IMAP.
MailWasher will then load all unread emails in the Inbox by default.

Si vous allez dans Paramètres >> Comptes >> sélectionnez l'onglet Entrant >> changez le type de compte de POP à IMAP.
MailWasher chargera alors tous les courriels non lus dans la boîte de réception par défaut.

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 7:58 pm
by _seb_
Thank you for your help,

unfortunately it does not work, mailWasher always tells me my message sent as a new message despite my inbox is empty.

_seb_

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 8:48 pm
by rusticdog
So you are saying your Sent emails are still showing in your Inbox ?

If that is correct, then you need to go here and create a Filter https://mail.google.com/mail/u/0/#settings/filters
Select "Create new filter", then in the popup enter your own GMail address in the FROM field, and select "Create Filter".
In the next popup screen select "Skip the Inbox (Archive it)", click Create Filter

______________________________


Vous dites donc que vos courriels envoyés continuent de s'afficher dans votre boîte de réception?

Si cela est correct, vous devez créer un filtre https://mail.google.com/mail/u/0/#settings/filters.
Sélectionnez "Créer un nouveau filtre", puis dans le menu contextuel, entrez votre propre adresse GMail dans le champ FROM et sélectionnez "Créer un filtre".
Dans la fenêtre contextuelle suivante, sélectionnez "Ignorer la boîte de réception (archivez-la)", cliquez sur Créer un filtre.

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 9:10 pm
by _seb_
[quote="rusticdog"]So you are saying your Sent emails are still showing in your Inbox ?[/quote]

no my inbox is empty => No new emails!

but mailWasher does not read the inbox, it reads the folder "All Mail"


my filters are already created, my inbox is empty.

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 9:27 pm
by _seb_
my inbox is empty => No new emails!
my Sent folder is empty
my All Mail folder is empty
MailWasher does not see a mail

I send an email « azerty » to someone

my inbox is empty => No new emails!
my Sent folder contains the mail « azerty »
my All Mail folder contains the mail « azerty »
MailWasher see the mail « azerty »

_seb_

Re: mailWasher and gmail

Posted: Sun Nov 11, 2018 10:05 pm
by rusticdog
_seb_ wrote:my inbox is empty => No new emails!
my Sent folder is empty
my All Mail folder is empty
MailWasher does not see a mail

I send an email « azerty » to someone

my inbox is empty => No new emails!
my Sent folder contains the mail « azerty »
my All Mail folder contains the mail « azerty »
MailWasher see the mail « azerty »

_seb_
That's odd. Using IMAP MailWasher only checks the Inbox folder, not All Mail.
Can you send me some logs

If you go Help >> Send Support Logs >> enter a brief note like "MailWasher not checking inbox" >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent.

Thanks

_______________________

C'est étrange. L'utilisation de IMAP MailWasher ne vérifie que le dossier Boîte de réception, pas Tous les messages.
Pouvez-vous m'envoyer des journaux

Si vous cliquez sur Aide >> Envoyer les journaux de support >>, saisissez une brève note du type "MailWasher ne vérifiant pas la boîte de réception" >> dans le champ Numéro de ticket, entrez chris >> Envoyer les journaux >>, répondez une fois de plus.

Merci

Re: mailWasher and gmail

Posted: Mon Nov 12, 2018 4:32 am
by _seb_
Problem solved

Before sending the support logs, to avoid confusion in the support logs I deleted all my other accounts.

And now everything works, MailWasher will read my inbox again.

I have handed all my other accounts manually and everything continues to work.

Thanks for your help

_seb_

Re: [solved]mailWasher and gmail

Posted: Mon Nov 12, 2018 12:06 pm
by rusticdog
excellent :thumbsup