Firetrust Support Forums

Settings sync is failing to upload friends list and blacklist.

chrisva9 wrote:Settings sync is failing to upload friends list and blacklist.

Is it working now ? We had a server hiccup earlier that I expect caused some troubles.

No, I just tried and it is still not working.

I also logged out my account and logged back in. Made no difference.

OK great, thanks. Will let the techies know, hopefully back up soon.

I have rebooted and logged off and back in to sync I have turned off every Email tried 1 at a time to see which one is causing problem but to no avail...This is about the 5th day that it is doing it... I live by your product please help..

RCL97 wrote:I have rebooted and logged off and back in to sync I have turned off every Email tried 1 at a time to see which one is causing problem but to no avail...This is about the 5th day that it is doing it... I live by your product please help..

Sorry for the delay, we've found the problem but it unfortunately needs a MailWasher update to fix. So we're working on that now with some other fixes.

Thanks I love your program....I thought I was just retarded

I know this is off subject but I have one suggestion...When you have some email on your friends list..you should make it where it takes to steps to put them on blacklist...Like gmail..and other important company's always end up on my blacklist...It Should be a 2 step so that way when your in a hurry you do not accidentally black list them..if that all make sense..

RCL97 wrote:I know this is off subject but I have one suggestion...When you have some email on your friends list..you should make it where it takes to steps to put them on blacklist...Like gmail..and other important company's always end up on my blacklist...It Should be a 2 step so that way when your in a hurry you do not accidentally black list them..if that all make sense..

Yup, sensible suggestion. Will add it to the list as an option to configure

Same here. Sync is not working since weeks.

same here, not working for several days.
backed up & will try uninstall both PC & mobile, since all other fix not work this time.

rusticdog wrote:

RCL97 wrote:I have rebooted and logged off and back in to sync I have turned off every Email tried 1 at a time to see which one is causing problem but to no avail...This is about the 5th day that it is doing it... I live by your product please help..

Sorry for the delay, we've found the problem but it unfortunately needs a MailWasher update to fix. So we're working on that now with some other fixes.

Do you know when the update will be released?

I'm consistently getting told tomorrow, which will come true eventually. The programmers were already working on some other alterations, so there are a few things to be tested.

As soon as a I get a version I'll post a link in here.

Thanks

Will be appreciated, whenever that happens, Rusticdog. I certainly recommend everyone try these golf rangefinders and understand that it can't always be 'now' and 'immediately.' Have a good one!