"Evaluating Message"

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Danielf
Student Sheep
Posts: 12
Joined: Thu May 12, 2016 8:16 am

Re: "Evaluating Message"

Wed Feb 27, 2019 5:42 am

Hi Chris,

Thank you for your quick reply.
I will try your suggestions.
But at home, I am using the same settings with Avast and the same accounts and MW is working well.

Best,
Daniel
Danielf
Student Sheep
Posts: 12
Joined: Thu May 12, 2016 8:16 am

Re: "Evaluating Message"

Wed Feb 27, 2019 5:56 am

Hi Chris,

Thank you for your quick reply.

I disabled Oauth and it works .

Thank you so much for your help.

Best

Daniel
_Chris_
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Posts: 29
Joined: Tue Feb 03, 2009 5:14 am

Re: "Evaluating Message"

Mon Mar 11, 2019 7:11 am

Hi, I have been using MWPro for about 7 years and all has been great, but now for the last few days it's getting stuck on 'evaluating message' for a few minutes every time. My version is 7.11.3 What is OAUTH? Any help appreciated.
Mailwasher Pro is brilliant!
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rusticdog
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Re: "Evaluating Message"

Tue Mar 12, 2019 11:04 am

_Chris_ wrote:
Mon Mar 11, 2019 7:11 am
Hi, I have been using MWPro for about 7 years and all has been great, but now for the last few days it's getting stuck on 'evaluating message' for a few minutes every time. My version is 7.11.3 What is OAUTH? Any help appreciated.

OAUTH is an authorisation protocol used by GMail, Yahoo etc.. for logging in.

Try sending me some logs to have a look at.
Next time you have the problem occur, go Help >> Send Support Logs >> enter a brief note like 'slow evaluation' >> in the Ticket Number field enter chris >> Send Logs >> replay back here once sent.

Thanks
_Chris_
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Re: "Evaluating Message"

Wed Mar 13, 2019 8:00 pm

Thanks, what are the usual cures for stopping this issue?
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rusticdog
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Re: "Evaluating Message"

Wed Mar 13, 2019 8:08 pm

Sometimes MailWasher displays the last action, not the current, so the extended time showing 'evaluating' is probably due to the account next in line failing to check.
_Chris_
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Re: "Evaluating Message"

Wed Mar 13, 2019 8:14 pm

But no errors tab doesn't appear?
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_Chris_
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Posts: 29
Joined: Tue Feb 03, 2009 5:14 am

Re: "Evaluating Message"

Wed Mar 13, 2019 8:16 pm

rusticdog wrote:
Tue Mar 12, 2019 11:04 am
_Chris_ wrote:
Mon Mar 11, 2019 7:11 am
Hi, I have been using MWPro for about 7 years and all has been great, but now for the last few days it's getting stuck on 'evaluating message' for a few minutes every time. My version is 7.11.3 What is OAUTH? Any help appreciated.
OAUTH is an authorisation protocol used by GMail, Yahoo etc.. for logging in.

Try sending me some logs to have a look at.
Next time you have the problem occur, go Help >> Send Support Logs >> enter a brief note like 'slow evaluation' >> in the Ticket Number field enter chris >> Send Logs >> replay back here once sent.

Thanks
Sent.
Mailwasher Pro is brilliant!
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rusticdog
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Re: "Evaluating Message"

Wed Mar 13, 2019 8:26 pm

_Chris_ wrote:
Wed Mar 13, 2019 8:14 pm
But no errors tab doesn't appear?
That's odd, will need to check that out.

Try first disabling OAUTH for the GMail UK account, under Settings >> Accounts >> Incoming >> Advanced >> uncheck Use OAUTH >> Save.

See if that works, as it is failing on that account.

Cheers
_Chris_
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Posts: 29
Joined: Tue Feb 03, 2009 5:14 am

Re: "Evaluating Message"

Wed Mar 13, 2019 8:35 pm

Thank you very much the OAUTH setting fixed it.
Mailwasher Pro is brilliant!

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