Need help recovering from a crash

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
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Mystified Moa
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Joined: Thu Sep 03, 2009 8:16 am

Need help recovering from a crash

Thu Dec 13, 2018 2:00 pm

Hello, I am running MWPro on a Win7Pro machine. I had a SSD as a boot drive which crashed.

I tried to figure this out on my own as I did it once before. I followed the instructions about installing MW. Then I copied my backed up AppData/Roaming/Firetrust/Mailwasher files from the backup to the new install.

Then I open MW and it acts like brand new. Asks me to set up my first email account and none of my info is there.

I am sure I am doing something stupid or missed something in the instructions?

Could I have been running an older version and it isn't compatible? I know the GUI looks different than the version I was running.

I can't find where to download V6?

Help please.
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rusticdog
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Re: Need help recovering from a crash

Thu Dec 13, 2018 2:10 pm

You can download the old MW 6 from here http://cdn.firetrust.com/downloads/mail ... -Setup.exe

Unfortunately this version also stores the settings and accounts in the Registry, your AppData/Roaming/Firetrust/Mailwasher files you copied only includes Friends List, Blacklist, Learning and the Recycle Bin. The settings and accounts will need to be set again.
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rusticdog
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Re: Need help recovering from a crash

Thu Dec 13, 2018 2:15 pm

Also to add, if you install v6, copy the files into ....\AppData\Roaming\MailWasherPro
The install process will create this folder, just wanted to note it's a slightly different path than the v7 folder.
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Mystified Moa
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Joined: Thu Sep 03, 2009 8:16 am

Re: Need help recovering from a crash

Thu Dec 13, 2018 2:30 pm

OK....after tyring to copy over again, I found what you just said about email setting not copying over. You didn't mention filters either. I care more about filters than I do anything else.

Thanks
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rusticdog
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Re: Need help recovering from a crash

Thu Dec 13, 2018 2:54 pm

MailWasher 6 stores the filters as filters.txt within ....\AppData\Roaming\MailWasherPro
So long as you copy that file across it should work. Be sure MailWasher is not running when copying the files across.

MailWasher 7 uses a different format for filters, so those cannot be copied from 6 to 7.

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