Just purchased and program will not start

[Tony1]

Hi have just downloaded this and installed this however it will not start, gets stuck on "Starting Mailwasher"
Have tried as administrator as well.
Any suggestions?

[rusticdog]

I would try running a .NET Repair first https://www.microsoft.com/en-nz/downloa ... x?id=30135

If that still fails, try running a System File Scan
https://support.microsoft.com/en-nz/hel ... le-checker