Mailwasher status

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
jcoates23
Rattled Rabbit
Posts: 2
Joined: Tue Mar 12, 2019 6:37 am

Mailwasher status

Tue Mar 12, 2019 6:53 am

MailWasher keeps marking Good and Friend e-mails as spam. For example, I just registered for this forum and received an email from Mailwasher to activate my account. Mailwasher marked the email as spam. How can I stop this?
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher status

Tue Mar 12, 2019 11:02 am

It sounds like MailWasher has a lot of spam mails that have been trained as Spam, and not enough Good.

First go into Settings >> Spam Tools >> Spam Ratings >> set the Friends List all the way to 200 >> Save.
Then under Settings >> General >> Checking Mail >> be sure the Spam Throttle is set to at least 350 lines

When MailWasher gets messages wrong, you are correcting the email using the Thumbs Up/Down button ?
jcoates23
Rattled Rabbit
Posts: 2
Joined: Tue Mar 12, 2019 6:37 am

Re: Mailwasher status

Tue Mar 12, 2019 11:18 am

Thanks for the quick reply.
Spam rating was already at 200.
Spam throttle was way below 350. I reset to 350.
I always correct using the buttons and also reset to Friend.
Hopefully the throttle reset will help.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher status

Tue Mar 12, 2019 11:23 am

OK great, give it a couple of days, but with more email data to work with, that will mean MailWasher can be more accurate

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