Lost email.

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Arnak
Student Sheep
Posts: 23
Joined: Fri Feb 17, 2012 8:10 am

Lost email.

Tue Jun 18, 2019 7:20 am

Hi,

I have mailwsher pro 7.12.1.

Today I accidentally deleted a vital email which should not be a problem but when I checked in the recycle bin it is not there. :oops:

The other deleted emails from the same time are there but not that one.

Has anyone any idea where it could have gone please?

Thanks.

Martin
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Lost email.

Tue Jun 18, 2019 12:06 pm

Hi Martin

In the Recycle Bin, click the option at the top Show All Email Logged, see if you can see it then.

Also it might be wroth disabling the internal cache. Under Settings >> Accounts >> Incoming >> uncheck Store Cached Email >> Save.
If the accounts are set to IMAP, switch them to POP at the top, then uncheck the option, then set back to IMAP >> Save.

Thanks

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