Program (which I am new to but impressed by, so far) often gives me the error message in the above Subject. What is that exactly (in English), and what do I need to do to make the system run effectively without such customer-unfriendly error messages?
BTW our small business has three primary emails and we get cloe to 5000 emails a day. So far this program is doing well at helping us deal with that volume, but the error message needs help.
"Index is Outside the Bounds of the Array"
- rusticdog
- Firetrust Monkey
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Re: "Index is Outside the Bounds of the Array"
There is a bug that's been eluding us for at time related to grouping. So if this crash is happening with annoying regularity, try switching that off and see how the stability is then,
To do that, right click on your date column heading (Received probably) and uncheck the option Group By Received
Let us know how that goes.
Cheers
To do that, right click on your date column heading (Received probably) and uncheck the option Group By Received
Let us know how that goes.
Cheers
- jmbcomms
- Rattled Rabbit
- storm1960
- It begins with a single step
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Re: "Index is Outside the Bounds of the Array"
Can we please just fix this as its been going on for ages
- edd
- Rattled Rabbit
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Re: "Index is Outside the Bounds of the Array"
This error is preventing me from getting into the app (it appears when the main window opens and the app quits immediately after closing the error). Any suggestions?
- Attachments
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- log.txt
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- Screenshot 2019-11-14 10.25.19.png (6.17 KiB) Viewed 2477 times
- edd
- Rattled Rabbit
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Re: "Index is Outside the Bounds of the Array"
FYI: I deleted this file and the problem (so far) has gone away:
C:\Users\[me]\AppData\Roaming\Firetrust\MailWasher\Startup.xml
I have a backup copy before I deleted it. Let me know if you want me to send you both the old and new for troubleshooting purposes.
C:\Users\[me]\AppData\Roaming\Firetrust\MailWasher\Startup.xml
I have a backup copy before I deleted it. Let me know if you want me to send you both the old and new for troubleshooting purposes.
- rusticdog
- Firetrust Monkey