Firetrust Support Forums

Serious bug in the latest version where -some- Friends emails seem to get automatically marked for delete and/or marked as junk. It is very easy to overlook this and actually delete them when Washing. Then of course the email is not seen, not responded-to or if found not all of the email can be restored.
Please correct this ASAP !!!

How do I roll back to the previous version?

If need be, going back to 7.12.6 will resolve the problem.
http://cdn.firetrust.com/downloads/mail ... _12_06.exe

You need to uninstall MailWasher 7.12.25 first, but keep your data files when prompted.

I am experiencing same.

Even when all are marked green and are listed as having a Score that's good and I perform a Check Mail, those that were Green are changed to Red and their scores are still OK.

As stated, a major bug.

A new beta version of MailWasher is now ready 7.12.26


Note : This is not an official release, so the Automatic Updater will not pick up this new build. There is no requirement to uninstall the old version.
This version is also not signed with the EV Certificate, so Windows may warn during install.

Changes Include :
Fix for irregular display of Thumbs Up/Down on emails.
Fix for filter re-evaluation freezing MailWasher
Fix for crash during Wash Mail
Fix for Friends List and Blacklist column checkbox behaviour
Fix for HTML not displaying when button clicked


Download Link :

http://cdn.firetrust.com/downloads/mail ... _12_26.exe


Thanks

Chris

Chris,

Thank you and the Team.
All your work is very much appreciated.


:thanks

Chaz...

Chris,

Your 7.12.26 does work for an initial Check Mail.

If I mark a few for deletion, mark spam for reporting and do a Wash and then perform another Check All mail, some that are marked green and are listed as having a Score that's good are changed to Red and their scores are still Good.

Thanks,
Chaz

A new beta version of MailWasher is now ready 7.12.28


Note : This is not an official release, so the Automatic Updater will not pick up this new build. There is no requirement to uninstall the old version.
This version is also not signed with the EV Certificate, so Windows may warn during install.

Changes Include :
Fix for irregular display of Thumbs Up/Down on emails.
Fix for crash on HTML toggle
Fix for being unable to install with networked user data folder


Download Link :
Removed, see below

OK, let's try that again, the programmer just sent me another version that should be the final fix for this.

http://cdn.firetrust.com/downloads/mail ... _12_29.exe

rusticdog wrote: ↑

Fri Mar 27, 2020 8:02 pm

OK, let's try that again, the programmer just sent me another version that should be the final fix for this.

http://cdn.firetrust.com/downloads/mail ... _12_29.exe

Chris,

So far, that bug has not shown up. Great!!



Thank you, it is much appreciated,
Chaz

Great, glad to hear it. We'll push this update out to all users I expect late this week.

rusticdog wrote: ↑

Tue Mar 31, 2020 5:24 pm

Great, glad to hear it. We'll push this update out to all users I expect late this week.

Wait

Have an email, Marked as Friend, Overall Score of 267.
Has a Classiify of Thumbs Down and cannot change it to Thumbs Up

The preceding column, the very first with no heading, contains an Asterisk (*).

Also saw, earlier, where the Classify Icon contained a small blue circle with thumbs down..

Damn.
Do you still have that email in MailWasher now ?
If so, does the hotkey < to mark as spam, or > to mark as good work for changing the classification, or it stays 'stuck' ?

The asterisk denotes an email that's been changed from it's initial evaluated state, that is to say the classification or delete options were altered. It sounds like MW believes the state of the email has changed, but visually not updated the Classify column.

rusticdog wrote: ↑

Thu Apr 02, 2020 11:17 am

Damn.
Do you still have that email in MailWasher now ?
If so, does the hotkey < to mark as spam, or > to mark as good work for changing the classification, or it stays 'stuck' ?

The asterisk denotes an email that's been changed from it's initial evaluated state, that is to say the classification or delete options were altered. It sounds like MW believes the state of the email has changed, but visually not updated the Classify column.

Unfortunately no. I had downloaded to my client, Thunderbird. Couldn't keep separate from email I needed. My bad - should have at least copied source.
I believe it came from Experian - credit scores & tracking info - a number of URL links.

Chaz wrote: ↑

Fri Apr 03, 2020 11:02 am

rusticdog wrote: ↑

Thu Apr 02, 2020 11:17 am

Damn.
Do you still have that email in MailWasher now ?
If so, does the hotkey < to mark as spam, or > to mark as good work for changing the classification, or it stays 'stuck' ?

The asterisk denotes an email that's been changed from it's initial evaluated state, that is to say the classification or delete options were altered. It sounds like MW believes the state of the email has changed, but visually not updated the Classify column.

Unfortunately no. I had downloaded to my client, Thunderbird. Couldn't keep separate from email I needed. My bad - should have at least copied source.
I believe it came from Experian - credit scores & tracking info - a number of URL links.

This has not occurred, again, since my original report.