HTML crashing v7.12.29

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Elektra
Active Albatross
Posts: 208
Joined: Fri Oct 24, 2008 7:25 pm

HTML crashing v7.12.29

Thu Apr 09, 2020 1:56 am

Fix for crash on HTML toggle
Not working for me. If I click on the HTML view button, MW still crashes.
ru
rusticdog

Re: HTML crashing v7.12.29

Thu Apr 09, 2020 2:04 am

Does it do this on every email, or just specific ones ?

If it's only certain emails, if you view one these emails in Plain Text >> click Show Email Info at the top left >> click the Source tab >> right click over the email text and select Select All >> then right click over the text again and select Copy >> paste that into a text file and send to me at [email protected].
Don't paste the text straight into an email, as the email formatting with alter it.

Also if you can send me some logs. Help >> Send Support Logs >> enter a brief note like 'hmtl crash' >> Send Logs.

Cheers
Elektra
Active Albatross
Posts: 208
Joined: Fri Oct 24, 2008 7:25 pm

Re: HTML crashing v7.12.29

Thu Apr 09, 2020 2:27 am

You didn't give me a ticket number RD so I sent the logs with a subject of HTML crash.
It doesn't appear to crash with all HTML mails but it won't display them properly, even if I activate the remote content option.
I have sent you source code by mail as requested.
ru
rusticdog

Re: HTML crashing v7.12.29

Thu Apr 09, 2020 2:47 am

Thanks, received all OK, will check out tomorrow.

Cheers!

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