Firetrust Support Forums

Ver 7.12.29
For the one without the button, the first line reads "This email contains dynamic content that is unsupported in Plain Text version. To view it, please refer to the HTML version of this email."
If this email is forwarded to the second user, the button appears and works as expected.
If an email is sent to both users, only the one has the View In HTML option.
Is there a setting that controls this?
Thanks.

We do have a beta that has a recent fix that might correct this. It will install fine over the top.
http://cdn.firetrust.com/downloads/mail ... _12_36.exe

Also under Settings >> General >> Checking Mail >> set the Spam Throttle to 500 lines. It will slow down MailWasher a touch retrieving emails, but will give it more email content to work with and should make this button more reliable.

Cheers

Thanks. I installed the beta and set throttle to 500 but it didn't help.
So I set the throttle to the max (9999) and now the View In HTML button appears.
The extra lines don't seem to slow things down much, so I'll just leave it maxed.