Firetrust Support Forums

Mailwasher is copying the heading of one e-mail, but keeps the content. The mail arrives correctly, but next day it has got the heading of an other mail. This can happen to three or four mails that gets the same heading. I have tried to reinstall after thoroughly deleting the program, but the problem remains.

Can you install this beta and let me know if problem persists.
It will install fine over the top, and does include a database upgrade, but the on screen prompts guide you through that.

http://cdn.firetrust.com/downloads/mail ... _12_38.exe

Thank you. I'll let you know if the problem persists.

I'm sorry to inform you that the problem occured again today. Ironicly it was your mail from yesterday that was put as heading of another mail.

Under Settings >> Accounts >> Incoming >> is Store Cached Emails unchecked ? If not uncheck this for each account and restart MailWasher.

One account was set up with "check", but not the one that was affected. I have now unchecked this and restarted Mailwasher. I'll just have to wait and see what happens nexr.

Odd.
Can you check if Fast Start is enabled https://www.lifehacker.com.au/2015/11/e ... up-faster/

I assume this is happening at the start of a day and you leave MW running overnight or when you shutdown/sleep the machine ?

I'm sorry to say the problem remains. Some mails still mix up heading and content.Today it occured to a new mail. I.ll try to delete everything from Mailwasher, and reinstall it onnce again. I hope the lisence code works.

KnutR wrote: ↑

Mon Jun 29, 2020 11:58 pm

I'm sorry to say the problem remains. Some mails still mix up heading and content.Today it occured to a new mail. I.ll try to delete everything from Mailwasher, and reinstall it onnce again. I hope the lisence code works.

You can try removing the accounts from MailWasher >> restart the program >> add the accounts back, that should perform a similar function as uninstalling >> reinstalling >> without losing too much data.

I will try to do so if it occurs again.