PROBLEM WITH NEW PC AND MAILWASHER

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
g3swh
Student Sheep
Posts: 14
Joined: Fri May 12, 2017 8:21 pm

PROBLEM WITH NEW PC AND MAILWASHER

Mon Jun 15, 2020 3:56 am

Hi there

I'm in the process of transferring data and programs from an old Windows 7 machine to a new Windows 10 machine. I have been a Mailwasher user for many years. I have installed Mailwasher Free version 7.12.29 on the new machine and successfully imported all the settings from the old machine. My e-mail client is Thunderbird version 68.9.0. Everything is working well until I try to reply to an e-mail from within Mailwasher as instead of opening Thunderbird it opens a splash screen inviting me to create an account, which I have no reason to want to do. Thunderbird is not listed amongst the various option. Please see the attached screenshot.
Screenshot.docx
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Can anyone please help me to resolve this?

Regards and TIA

Phil
ru
rusticdog

Re: PROBLEM WITH NEW PC AND MAILWASHER

Mon Jun 15, 2020 11:37 am

Hi Phil

In Windows 10 you'll need to tell it to use ThunderBird for the MAILTO: protocol. I expect ThunderBird is properly set as the default email program, but it doesn't always alter this protocol.
Details on how to do that can be found here https://www.groovypost.com/howto/change ... 10-mailto/
g3swh
Student Sheep
Posts: 14
Joined: Fri May 12, 2017 8:21 pm

Re: PROBLEM WITH NEW PC AND MAILWASHER

Mon Jun 15, 2020 11:07 pm

Many thanks for the prompt reply. I thought I'd already done that but doing it again has solved the problem. :-)

Regards

Phil

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