Firetrust Support Forums

Hi team,

New to MW, and have been using for approx 1 week now.
Have searching around the forum to see if the following issue is listed, however, have not been able to locate anything similar.

I'm assuming the error is being caused by the display or incoming email setting, however, have been unable to remedy.

Overview:

Using MW Free
IMAP email setting (ISP provided - not free/Gmail or Hotmail or the likes)
When mail is downloaded into MW it is limited in the context (preview as expected)

However, the Subject line, From, and Domain fields are all empty.

At first (when first using MW) this was an issue with around 50% of the email. Now its 100%.
Any insight and help would be appreciated.

Thanks in advance!

(Sorry if this has previously been addressed, however, have been unable to locate thread).

Hi there

Go into Settings >> General >> Checking Mail >> Set the Spam Throttle to around 500 lines >> restart MailWasher.

That should then display the emails as expected.

Cheers

rusticdog wrote: ↑

Mon Jul 27, 2020 2:18 pm

Hi there

Go into Settings >> General >> Checking Mail >> Set the Spam Throttle to around 500 lines >> restart MailWasher.

That should then display the emails as expected.

Cheers

Thanks - that did the trick. Had reset this, however, fell back to 200. So there is the answer.

Thanks again!