Firetrust Support Forums

Hello,

Out of curiosity I checked my error log and found that this error is recurring:
Access to to C:\ProgramData\Firetrust\MailWasher\ServerList.xml is refused.

09-09-2020 10:54:10.053 MWPUI Toegang tot het pad C:\ProgramData\Firetrust\MailWasher\ServerList.xml is geweigerd.
09-09-2020 10:54:10.053 MWPUI bij System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
bij System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
bij System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
bij System.IO.FileStream..ctor(String path, FileMode mode)
bij MailWasherPro.MWPMainWindow.RetrieveFavIconsThread(Object o)

That's just MailWasher looking for a FavIcon.

We used to use the file more when checking account settings, but we use an online service for that now.


If you manually go to that file location, right click on the file and select Properties >> click the Security tab >> select Users >> does it have access to Read the file ?

You could also try deleting the file and replace it with the one attached.