Firetrust Support Forums

Hi all,

Today my provider decided to abandon their POP servers and have everybody from that moment on use their IMAP servers for receiving mail. After I created a new account (IMAP) Mailwasher no longer removes washed emails from the server nor from its user interface. I have been looking for a solution to this but so far couldn't find it. Can any of you help me out here, please?

Thanks a lot,
Hans van Wijhe

HI there

Unfortunately this is the nature of IMAP, as all emails are left on the server.

When MailWasher uses IMAP to access the account, it will check the Inbox folder and load Unread emails from the last few days. You can change those behaviours if you prefer under Settings >> Accounts >> Incoming >> Advanced.

To manage the Inbox from the mail program, you can move messages to another folder which would remove it from the Inbox, deleting of course, or even just reading the emails should then remove them from MailWashers view next time it checks.

Cheers