Firetrust Support Forums

It's been happening for some time. I just upgraded 7.12.41 and still happened the same way.

I normally have some thousands emails listed. It seems that if I just let MW read whole mailbox this doesn't happen. But if I run a manual check mail and then stop it after a few hundreds emails, it hands.

It doesn't crash, but it go inoperative. Mouse icon becomes the loading circle and no interaction works. I can't even close it. I must go to Task Manager and kill it.

Can you recreate the issue, then once you have restarted MailWasher go Help >> Send Support Logs >> enter a brief note like 'as per forum' in the Ticket Number field enter chris >> Send Logs.

Reply back once sent, so I can be sure they arrived all OK.

Cheers