Firetrust Support Forums

Mail wash has stopped working. The green line appears bottom left, it says it is working, but after some delay, it says "finished". But no mails have been deleted

Any suggestions?

Sorry for delay, this is still happening ?
If so, can you send me some logs.

Go Help >> Send Support Logs >> enter a brief note like 'delete no work' >> in Ticket Number enter chris >> Send Logs >> reply back here once sent, so I can check the logs arrived OK.

Cheers