Firetrust Support Forums

if you are already bouncing/reporting a spam message and a new email arrives that is also spam during the wash mail process- that email becomes something mailwasher pro will entirely ignore [that is to say, it will not delete bounce or report as spam]

I didn't think that would be possible, MailWasher should prevent any checking from being done when a wash is in progress. Next time you notice that behaviour, can you send us some logs, via Help >> Send Support Logs >> enter a note like 'as per forum - andromeda_girl' >> Send Logs.