Multiple error issues
- tapper62
- Travelling Tuatara
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Re: Multiple error issues
Started hanging and "losing" friends and even spam/blacklist as some emails come in.. I sent in logs. Thanks for any help.
- rusticdog
- Firetrust Monkey
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Re: Multiple error issues
Great thanks. Best option right now is to uninstall >> keep data files >> install .39
http://cdn.firetrust.com/downloads/mail ... _12_39.exe
We made a change that can effect Custom Filter runtime, and some filters are taking an excessively long time to run, so long MailWasher times itself out and decides to abort all actions.
Let me know if .39 seems to fix things for you, and we can go from there.
Cheers
http://cdn.firetrust.com/downloads/mail ... _12_39.exe
We made a change that can effect Custom Filter runtime, and some filters are taking an excessively long time to run, so long MailWasher times itself out and decides to abort all actions.
Let me know if .39 seems to fix things for you, and we can go from there.
Cheers
- friendpicksd
- It begins with a single step
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Re: Multiple error issues
Last edited by friendpicksd on Thu May 20, 2021 8:51 pm, edited 2 times in total.
- rusticdog
- Firetrust Monkey
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Go Help >> Send Support Logs >> enter a brief note like 'MW hanging, as per forum' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent so I can confirm the logs arrived all OK.
Cheers
Re: Multiple error issues
If you are having issues with the current installed version, can you send me logs.
Go Help >> Send Support Logs >> enter a brief note like 'MW hanging, as per forum' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent so I can confirm the logs arrived all OK.
Cheers