Multiple error issues

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
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tapper62
Travelling Tuatara
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Joined: Fri Aug 29, 2008 8:45 am

Re: Multiple error issues

Wed Mar 03, 2021 6:26 am

Started hanging and "losing" friends and even spam/blacklist as some emails come in.. I sent in logs. Thanks for any help.
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rusticdog
Firetrust Monkey
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Joined: Mon Jun 13, 2005 6:27 pm

Re: Multiple error issues

Wed Mar 03, 2021 12:51 pm

Great thanks. Best option right now is to uninstall >> keep data files >> install .39
http://cdn.firetrust.com/downloads/mail ... _12_39.exe

We made a change that can effect Custom Filter runtime, and some filters are taking an excessively long time to run, so long MailWasher times itself out and decides to abort all actions.

Let me know if .39 seems to fix things for you, and we can go from there.

Cheers
friendpicksd
It begins with a single step
Posts: 1
Joined: Thu Mar 11, 2021 10:07 pm

Re: Multiple error issues

Thu Mar 11, 2021 10:07 pm

same issue here. I expect more. :(

_____________
Sent from my Vay tiền nhanh chỉ cần CMND using Samsung Galaxy A3
Last edited by friendpicksd on Wed Mar 17, 2021 9:47 pm, edited 1 time in total.
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rusticdog
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Re: Multiple error issues

Thu Mar 11, 2021 11:11 pm

friendpicksd wrote:
Thu Mar 11, 2021 10:07 pm
same issue here. I expect more. :(
If you are having issues with the current installed version, can you send me logs.

Go Help >> Send Support Logs >> enter a brief note like 'MW hanging, as per forum' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent so I can confirm the logs arrived all OK.

Cheers

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