Empty fields after Update today?

[Bigman]

Hello,

Mailwasher did install a new version today, and after that most information in the main screen
is empty.

mailwasher_screen.jpg (97.82 KiB) Viewed 4198 times

Can you help me with this problem?

Actually installed is version 7.12.53.

Thank you

Kind regards from Germany

Markus

[Solidbond]

Yeah - got the same problem here. Different email servers, and different blank fields out of the From, Subject and To Either all 3 are blank or just one of them, but some emails have no blank fields

[oz9fb]

Same here, waiting a fix. for 7.12.53

Uninstalled 7.12.53 and installed 7.12.38

[Solidbond]

Just had the following reply from support, tried it and it's worked - that's pretty good support!

Hi there,
Yes, sorry about that, can you please try setting the Spam Throttle
under Settings >> General >> Checking Mail >> to 500 lines >> Save >>
restart MailWasher.

That should resolve the issue.
Jeremy Clark :. Firetrust Support

[DaveOzric]

That fixed it! Thanks

[Anysia]

Installed the update and now I have even more blanks than I did before.

[rusticdog]

Sorry about that, working on a fix now. The interim solution is go Settings >> General >> Checking Mail >> set the Spam Throttle to at least 350 lines per email >> Save >> then restart MailWasher.

[rusticdog]

Here's a link to the beta fix version, it will install fine over the top. Keen to hear of any problems with blank fields

http://cdn.firetrust.com/downloads/mail ... _12_54.exe