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Empty fields after Update today?
Posted: Wed Feb 17, 2021 3:44 am
by Bigman
Hello,
Mailwasher did install a new version today, and after that most information in the main screen
is empty.
- mailwasher_screen.jpg (97.82 KiB) Viewed 4199 times
Can you help me with this problem?
Actually installed is version 7.12.53.
Thank you
Kind regards from Germany
Markus
Re: Empty fields after Update today?
Posted: Wed Feb 17, 2021 7:39 am
by Solidbond
Yeah - got the same problem here. Different email servers, and different blank fields out of the From, Subject and To Either all 3 are blank or just one of them, but some emails have no blank fields
Re: Empty fields after Update today?
Posted: Wed Feb 17, 2021 7:46 am
by oz9fb
Same here, waiting a fix. for 7.12.53
Uninstalled 7.12.53 and installed 7.12.38
Re: Empty fields after Update today?
Posted: Wed Feb 17, 2021 8:22 am
by Solidbond
Just had the following reply from support, tried it and it's worked - that's pretty good support!
Hi there,
Yes, sorry about that, can you please try setting the Spam Throttle
under Settings >> General >> Checking Mail >> to 500 lines >> Save >>
restart MailWasher.
That should resolve the issue.
Jeremy Clark :. Firetrust Support
Re: Empty fields after Update today?
Posted: Thu Feb 18, 2021 4:51 am
by DaveOzric
That fixed it! Thanks
Re: Empty fields after Update today?
Posted: Thu Feb 18, 2021 11:57 am
by Anysia
Installed the update and now I have even more blanks than I did before.
Re: Empty fields after Update today?
Posted: Thu Feb 18, 2021 11:57 am
by rusticdog
Sorry about that, working on a fix now. The interim solution is go Settings >> General >> Checking Mail >> set the Spam Throttle to at least 350 lines per email >> Save >> then restart MailWasher.
Re: Empty fields after Update today?
Posted: Thu Feb 18, 2021 3:36 pm
by rusticdog
Here's a link to the beta fix version, it will install fine over the top. Keen to hear of any problems with blank fields
http://cdn.firetrust.com/downloads/mail ... _12_54.exe