Hi
Been using MailWasher for some time now, using the latest version 7.12.54.
Recently I've noticed that I've been losing emails that are in the friends list when I wash mail, it doesn't arrive in Outlook.
Has anyone had this problem?
Lost emails
- rusticdog
- Firetrust Monkey
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Re: Lost emails
Under Settings >> Accounts >> Incoming >> is the account set as POP or IMAP ?
Also is the option Store Cached Email checked ? If so, uncheck this and restart MailWasher in case the cache is somehow confused.
Also is the option Store Cached Email checked ? If so, uncheck this and restart MailWasher in case the cache is somehow confused.
- rusticdog
- Firetrust Monkey
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Re: Lost emails
Very odd, try removing the account >> restart MailWasher >> add the account back in.
- bigbbdriver
- Mystified Moa
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Re: Lost emails
Done.
I had Outlook started when I restarted MailWasher, so it sensed my email accounts automatically.
Let's see what happens, watch this space.
Many thanks
I had Outlook started when I restarted MailWasher, so it sensed my email accounts automatically.
Let's see what happens, watch this space.
Many thanks
- bigbbdriver
- Mystified Moa
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Re: Lost emails
Hi. Happened again today. Emails marked a friends in Mailwasher never arrived in Outlook. Somehow they're getting lost in the transition of closing one program and the opening of another.
It's a real nuisance, losing important correspondence!!
It's a real nuisance, losing important correspondence!!
- rusticdog
- Firetrust Monkey
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Re: Lost emails
If you go into your Recycle Bin >> click Show All Email Logged option near the top >> can you see these messages ?
If so, if you try restoring the message, do they come through ?
If so, if you try restoring the message, do they come through ?
- bigbbdriver
- Mystified Moa
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Re: Lost emails
Hi. Tried that already, it only shows my deleted and blacklisted emails, not the ones in my friends list!
- bigbbdriver
- Mystified Moa
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Re: Lost emails
Hi again, on re-trying that again, I previously had it on 'all emails' now I put it on 'last 7 days' and it's showing emails from my friends list, but it's still annoying that it auto deletes emails that are in my friends list.
Thanks again perhaps Firetrust are looking into it.
Thanks again perhaps Firetrust are looking into it.
- rusticdog
- Firetrust Monkey
Post
Re: Lost emails
Do these Friends emails show any data in the Deleted column ? And if you select one and choose to restore, does it come through OK ?bigbbdriver wrote: ↑Thu Mar 11, 2021 4:13 amHi again, on re-trying that again, I previously had it on 'all emails' now I put it on 'last 7 days' and it's showing emails from my friends list, but it's still annoying that it auto deletes emails that are in my friends list.
Thanks again perhaps Firetrust are looking into it.