Filters delete mails with words not in the filter

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roy_ved
Rattled Rabbit
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Joined: Wed Mar 10, 2021 1:56 am

Filters delete mails with words not in the filter

Wed Mar 10, 2021 2:21 am

I have defined a few filters, each with several rules.
However I find - too often - that emails without any of the words in the rules are marked as spam and auto deleted. In the Recycle Bin the emails are marked with the Rule name used to delete it.

(I have searched through the entire emails (also source code) to try to find any word match)

Is there a limit to how many rules one filter can hold? (i have 9 rules in one filter)
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rusticdog
Firetrust Monkey
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Re: Filters delete mails with words not in the filter

Wed Mar 10, 2021 2:46 am

So I would turn off auto-delete on the filter first, so it will tag these emails instead.

Then can you post the details of the filter you have with the 9 rules.
roy_ved
Rattled Rabbit
Posts: 2
Joined: Wed Mar 10, 2021 1:56 am

Re: Filters delete mails with words not in the filter

Mon Mar 15, 2021 11:57 pm

rusticdog wrote:
Wed Mar 10, 2021 2:46 am
So I would turn off auto-delete on the filter first, so it will tag these emails instead.

Then can you post the details of the filter you have with the 9 rules.
I have tried to do what you suggest, and yes, the emails are tagged, but then I have to manually delete them.
I hope to use the filter in a way that I don't have to receive the emails on my phone, and do not have to do any manual deleting on my computer first.

This is what my filter looks like:
(Spam score -100, and auto-delete)
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rusticdog
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Re: Filters delete mails with words not in the filter

Tue Mar 16, 2021 12:09 am

OK thanks for that. When you next notice an email you think should not be tagged, can you go into the Source view and copy/paste the text into a text file, and send that to me at forum@firetrust.com

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