restore doesn't work

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
peterzap
Mystified Moa
Posts: 9
Joined: Sat Jun 11, 2011 10:13 am

restore doesn't work

Thu Mar 25, 2021 6:50 am

restore doesn't work
peterzap
Mystified Moa
Posts: 9
Joined: Sat Jun 11, 2011 10:13 am

Re: restore doesn't work

Thu Mar 25, 2021 7:25 am

I wonder what I am doing wrong. All my accounts are up-today and working. Where can I see if restore is set to restore to my original account?
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rusticdog
Firetrust Monkey
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Posts: 15426
Joined: Mon Jun 13, 2005 6:27 pm

Re: restore doesn't work

Thu Mar 25, 2021 10:50 am

Check first the SMTP settings for the account(s) under Settings >> Accounts >> Outgoing.
For Comcast it should be smtp.comcast.net
Then under Advanced port should be 587
SMTP Authentication should be enabled and set to Use same as Incoming
Secure Connection type should be TLS
peterzap
Mystified Moa
Posts: 9
Joined: Sat Jun 11, 2011 10:13 am

Re: restore doesn't work

Thu Mar 25, 2021 11:18 am

WOW! It worked ... even though the email from OnStar was blank when retrieved ...
THANK YOU!
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rusticdog
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Posts: 15426
Joined: Mon Jun 13, 2005 6:27 pm

Re: restore doesn't work

Thu Mar 25, 2021 11:34 am

peterzap wrote:
Thu Mar 25, 2021 11:18 am
WOW! It worked ... even though the email from OnStar was blank when retrieved ...
THANK YOU!
If you go Settings >> General >> Checking Mail >> set the Spam Throttle to 500 lines >> Save >> restart MailWasher.

What perhaps happened is that MailWasher did not retrieve enough of the email (represented by those line numbers) when it deleted the message, so it only restored the small portion it did see. Increasing the lines means MailWasher will have more of the message to store when it deletes from now on.

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