MailWasher 7.12.54 sends good emails to recycling

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
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jehzsa
Mystified Moa
Posts: 9
Joined: Mon Feb 01, 2021 5:18 am

MailWasher 7.12.54 sends good emails to recycling

Wed May 05, 2021 9:22 am

As stated, MailWasher keeps sending "good" and "friends" emails straight to the recycling bin. Started around one month ago.

How can I fix it? No logs, it just does it.

IAT
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: MailWasher 7.12.54 sends good emails to recycling

Fri May 14, 2021 3:29 am

These emails in the Recycle Bin, what does the evaluation on the right say ? If you cannot see that, right click on a message and select 'Show Evaluation Details'.

Also can you send me some logs.
Go Help >> Send Support Logs >> enter a brief note like 'as per forum, jehzsa' >> Send Logs >> reply back here once sent, so I can check they arrived all OK.

Thanks
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jehzsa
Mystified Moa
Posts: 9
Joined: Mon Feb 01, 2021 5:18 am

Re: MailWasher 7.12.54 sends good emails to recycling

Fri May 14, 2021 8:43 am

Thank you for your reply. I forgot about this query.

I tinkered with the Spam Ratings and it has resolved the issue.

Thanks again,

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