unknown error

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
philsbbs
Active Albatross
Posts: 165
Joined: Sun May 21, 2017 9:34 pm

unknown error

Thu May 13, 2021 10:10 pm

Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>38ee98cf0e6156deefafc3d4e49128a3</ID><DT>2021-05-13 11:03:35</DT><MWPEXCEPTION><UID>Exception 9e8d81aabfefca78d5c2270160305c60</UID><AID>Acct-1025333997</AID><SOURCE>MWPfetch::FetchThread()</SOURCE><MESSAGE>Unknown error</MESSAGE><ADDXML></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

= Also cannot add people to friends list but could yesterday before this error, might not related =

Logs sent via email re:chris as reference.
philsbbs
Active Albatross
Posts: 165
Joined: Sun May 21, 2017 9:34 pm

Re: unknown error

Thu May 13, 2021 10:22 pm

rebooted and friends adding is working.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: unknown error

Fri May 14, 2021 3:36 am

Bugger.


Under Settings >> Accounts >> Incoming >> uncheck Store Cached Emails >> Save. Do this for each of the accounts.
Restart MailWasher.

That will hopefully clear the issue it seems to have on the Robert account.
philsbbs
Active Albatross
Posts: 165
Joined: Sun May 21, 2017 9:34 pm

Re: unknown error

Fri May 14, 2021 3:53 am

Solved, what was the issue so I might be able to solve myself next time.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: unknown error

Sat May 15, 2021 3:49 pm

philsbbs wrote:
Fri May 14, 2021 3:53 am
Solved, what was the issue so I might be able to solve myself next time.
It was the caching option I think, if I recall back to the same issue on the old server that did seem to correct some of the complications.

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