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Send Log function in MailWasher Pro results in undeliverable Mail due to virus

Posted: Mon Jun 21, 2021 9:36 pm
by Tonestar
When I try to send my Mailwasher Pro (latest version) logs using the inbuilt send log function, I get an email undeliverable bounce saying virus detected. How is this happening using MailWasher Pro's inbuilt send logs function???

Re: Send Log function in MailWasher Pro results in undeliverable Mail due to virus

Posted: Mon Jun 21, 2021 10:47 pm
by rusticdog
That's annoying.
When MailWasher sends the logs, it sends the files zipped as a regular email through your SMTP server. So presumably your email provider has filtering in place to scan and block messages. Why it's triggering as a virus I don't know, there is nothing like that in the files, will just be a false positive.

Do you have another email account setup in MailWasher ? From the Send Logs screen, you can select which account to send through at the bottom left, if you have a GMail or Hotmail type of account, you could try using that instead.