Firetrust Support Forums

II've recently moved Mailwasher 7 to a new PC with Outlook 2019. I've got "Launch email program after Mail Wash" checked. Each time i wash mail with Outlook already running, a new Inbox window opens. If I don't notice, I end up with lots of inbox windows open. I suspect it's more of an Oultlook issue than a Mailwasher one, but any ideas to stop it happening would be welcome.

-- TimL

If you go into Settings >> General >> Washing Mail >> you need to select to Use Other Application and click Browse to manually navigate to the location of the Outlook EXE.

It will be something like C:\Program Files (x86)\Microsoft Office\Office16

With Outlook.exe highlighted click the Open button >> then back in MailWasher click in the field and arrow key across to the very end and add a space and /recycle >> Save.

The full path in MailWasher should look something like
"C:\Program Files (x86)\Microsoft Office\Office16\Outlook.exe" /recycle


Cheers

Brilliant. I was missing the /recycle switch. It works as I want it to now. Thanks very much.

-- Tim