MailWasher not working.

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
KevinPC
Rattled Rabbit
Posts: 2
Joined: Wed Aug 04, 2021 10:35 am

MailWasher not working.

Fri Aug 20, 2021 7:12 am

VERY disappointed in Mailwasher. I have recommended them for years and found myself needing it to resolve some bulk emails that just won't go away.

Paid for the Pro version. Gmail doesn't work. my SiteGround (mydomain) doesn't work and won't launch to my email client called Cloze.

Support is non existent. a NZ based company that has my money and no professional support. VERY sad.

Any suggestions appreciated.
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: MailWasher not working.

Fri Aug 20, 2021 10:35 am

I've moved this into it's own post Kevin, as might take some back and forth to get things all sorted.

First, flick me some logs and will take a look.
Go Help >> Send Support Logs >> enter a note like 'as per forum' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent, so I can confirm they arrived all OK.

Cheers
Gdad72
Mystified Moa
Posts: 8
Joined: Sat Dec 29, 2018 11:59 pm

Re: MailWasher not working.

Fri Aug 20, 2021 7:25 pm

The problem has been resolved.
Thank you to all that have helped me, especially Jeremy.

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