Mailwasher hangs with gmail pop access

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
davidswb
Mystified Moa
Posts: 6
Joined: Mon Aug 30, 2021 11:00 pm

Mailwasher hangs with gmail pop access

Mon Aug 30, 2021 11:11 pm

my gmail pop account hangs when checking my emails.
This started a few days ago.
I will send you the log files
How do I solve this?
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher hangs with gmail pop access

Mon Aug 30, 2021 11:14 pm

First thing to check would be that Less Secure Apps is enabled here https://www.google.com/settings/security/lesssecureapps

Optionally you can create an App Password to use in MailWasher https://support.google.com/accounts/answer/185833?hl=en

Let me know when you have sent the logs, and I'll take a look

Cheers
davidswb
Mystified Moa
Posts: 6
Joined: Mon Aug 30, 2021 11:00 pm

Re: Mailwasher hangs with gmail pop access

Mon Aug 30, 2021 11:17 pm

I have sent the logs
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher hangs with gmail pop access

Mon Aug 30, 2021 11:26 pm

Great thanks.

So I think MW is stalling on the next account in the list, but the messaging in MailWasher makes it seem like it's the GMail account.
That would be the LBC account, go Settings >> Accounts >> for the LBC account select the Incoming tab >> click Advanced >> set the option "This server requires a secure connection (SSL)" >> click OK.

Hopefully that will get it going and remove the stalling.

As an aside, for the other accounts, if you go Settings >> Accounts >> Incoming >> uncheck the option Store Cached Emails >> Save. We find MailWasher to work better with this off, it's not related to the above, just worth mentioning.

Cheers
davidswb
Mystified Moa
Posts: 6
Joined: Mon Aug 30, 2021 11:00 pm

Re: Mailwasher hangs with gmail pop access

Mon Aug 30, 2021 11:32 pm

In the LBC account I unchecked the option "This server requires a secure connection (SSL)" and then checked again and it solved the problem.
Many thanks for the excellent assistance

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