Random logout

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Finwiz
Rattled Rabbit
Posts: 2
Joined: Fri Dec 03, 2021 10:44 pm

Random logout

Fri Dec 03, 2021 10:50 pm

Mailwasher has been running great until recently. Now, randomly, when it rechecks mail, it logs out by itself. I then have to restart it to get it going. Any solutions please?

Thanks
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Random logout

Fri Dec 03, 2021 11:34 pm

Finwiz wrote:
Fri Dec 03, 2021 10:50 pm
Mailwasher has been running great until recently. Now, randomly, when it rechecks mail, it logs out by itself. I then have to restart it to get it going. Any solutions please?

Thanks
Might need to see some logs for this one. Next time it happens, can you go Help >> Send Support Logs >> enter a brief note like 'as per forum : finwiz' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent, so I can check they arrived all OK.

Cheers

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