Password Reset trouble-- SOLVED
- larryjb
- Student Sheep
Post
Password Reset trouble-- SOLVED
I just tried resetting my Firetrust password so I could sync the Windows version. Firetrust says "Verification email successfully sent to *****@****.***" (correct e-mail address is shown). But, I am not receiving the e-mail even 10 minutes later. Am I doing something wrong?
Last edited by larryjb on Tue Dec 21, 2021 7:02 pm, edited 1 time in total.
- larryjb
- Student Sheep
Post
Re: Password Reset trouble- Solved
Solved with tech help (thanks to J!)
It turns out the free version didn't install a required DLL file which prevented logging in. Perhaps there were more files that didn't get installed which prevented some of the features that should have worked for the trial period. Anyway, I did pay for a lifetime license and once I downloaded the pro (non-free) version everything worked fine.
It turns out the free version didn't install a required DLL file which prevented logging in. Perhaps there were more files that didn't get installed which prevented some of the features that should have worked for the trial period. Anyway, I did pay for a lifetime license and once I downloaded the pro (non-free) version everything worked fine.