Mailwasher disappears from systray
- dkodgis
- Student Sheep
Post
Mailwasher disappears from systray
In the last week, Mailwasher is not in my system tray meaning it is not loaded. I load Mailwasher at startup, it is there, I see it go through my accounts, and I review the results, then minimize it. Even if I Ieave it open, the same thing happens within a minute: the MW icon disappears from my systray. I have to relaunch the app to see it go through my email accounts and wash, display. As soon as I minimize MW, and I go back to the systray in a minute...MW is gone, unloaded. I relaunch it, it loads, and then a minute later it is gone after I minimize it. Is anyone else seeing this behavior? Suggestions on how to fix it?
- rusticdog
- Firetrust Monkey
Post
Re: Mailwasher disappears from systray
If you hit CTRL + SHIFT + M, does MailWasher appear ?
If so, then MailWasher will still be there running, but I think the Sys Tray icon is being hidden. This link has details on how to set programs icons to stay showing. https://winaero.com/always-show-tray-icons-windows-10/
Otherwise, it could be MailWasher crashing. If you send me some logs via Help >> Send Support Logs >> enter a brief note like 'tray icon vanishing' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent, so I can check they arrived all OK
Cheers
If so, then MailWasher will still be there running, but I think the Sys Tray icon is being hidden. This link has details on how to set programs icons to stay showing. https://winaero.com/always-show-tray-icons-windows-10/
Otherwise, it could be MailWasher crashing. If you send me some logs via Help >> Send Support Logs >> enter a brief note like 'tray icon vanishing' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent, so I can check they arrived all OK
Cheers
- dkodgis
- Student Sheep
Post
Re: Mailwasher disappears from systray
I will send you the logs and reference this.
Ctrl shift M brings up facebook messager
What surprises me is when I do ctl alt del to check the loaded processes, Mailwasher is not there. What also surprises me is when I reload MW, there is no before screen telling me it looks like MW crashed and thus no indication anything is wrong. A kneeslapper here.
Ctrl shift M brings up facebook messager
What surprises me is when I do ctl alt del to check the loaded processes, Mailwasher is not there. What also surprises me is when I reload MW, there is no before screen telling me it looks like MW crashed and thus no indication anything is wrong. A kneeslapper here.
- dkodgis
- Student Sheep
Post
Re: Mailwasher disappears from systray
What a surprise. Your link from winaero.com was spot on. For reasons unknown...yes, the mailwasher systray icon was set off (not to show). So were a few others. Go figure why.
I set the MW systray icon to show, and now MW stays loaded, and all is well. I guess when the MW systray icon was set not to show and I was minimizing it, the program unloaded. Now when I do the three key combo, yes...MW does pop up/open. It is all good. Thank you for the help/your suggestions. Great support!
I set the MW systray icon to show, and now MW stays loaded, and all is well. I guess when the MW systray icon was set not to show and I was minimizing it, the program unloaded. Now when I do the three key combo, yes...MW does pop up/open. It is all good. Thank you for the help/your suggestions. Great support!