Mailwasher Pro 7 stick on installation of video.

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
ronniejimmy
Rattled Rabbit
Posts: 2
Joined: Fri Jan 07, 2022 1:44 pm

Mailwasher Pro 7 stick on installation of video.

Fri Jan 07, 2022 2:01 pm

I have started reinstalling win10 on my Dad's Dell PC from his NVMe SSD failing and requiring a reformat. Dell couldn't seem to fix it online.

Anyway, I started the install process and t gets hung up on this weird video page and I can't click on it at all. It is stuck.

When I look at the taskbar, I can see the main installer progress bar, but it is stalled out and not moving.

I can't access it nor the video page. can't even hit the red X to close it.

I already just restarted the PC from the start menu, but it comes up in the middle of the install at the same spot of wanting me to watch a video, but I can't click on it.

Not sure what to do next.

I hope this makes sense. Let me know what other info you may need from me.
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher Pro 7 stick on installation of video.

Sun Jan 09, 2022 7:40 am

There should be an X top left, 'Show at startup' you can uncheck.

Otherwise if you go Help >> User Files >> close MailWasher so it's not running >> back in the folder you opened right click on startup.xml and select Edit With Notepad (or something similar to edit the file) >> near the bottom of the file will be a line
<PlayAnimationOnStartup>True</PlayAnimationOnStartup>

Change the True to False >> Save the file >> restart MailWasher

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