Firetrust Support Forums

Sometime, a filter categorises a non-spam mail as spam because it contains words defined in a filter.
In such a case, I like to delete the rule related to that categorisation. MailWasher Pro tells the user which filter was used by highlighting it. However, apparently, it does not tell us which rule or words were concerned.
Therefore, I check the rules from the first by scrolling the list. If I am fortunate, I find the relevant rule before long. But sometimes, I do not find it not knowing the words in question.
How can the user easily identify the rule or the words?

Unfortunately there isn't an easy way to do this, MailWasher doesn't track which rule within the filter matched, just that there was a match.

Been something on our todo list for a while now, but that's not useful to you now.

That's too bad. Hopefully, an improvement will be developed soon to better handle this.
Thanks anyway for your response.