Attachments get corrupted when mail flagged as spam

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
lars.nilsson
Mystified Moa
Posts: 8
Joined: Wed Jan 06, 2021 9:59 am

Attachments get corrupted when mail flagged as spam

Wed May 25, 2022 8:45 am

When a message, containing a pdf attachment gets flagged as spam, but you then mark it as not being spam and restore it, the attachment has been corrupted and can not be restored.
This is extremely annoying. Why does this happen and what can I do to avoid it?
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Attachments get corrupted when mail flagged as spam

Fri May 27, 2022 1:46 am

MailWasher only downloads a portion of each message, not enough to restore the full attachment. This is for any message deleted in MailWasher, not just spam.

I would look at why these messages are being deleted in the first place, if you have auto-deletion setup you might want to look at the criteria, or making sure the senders are on your Friends List so these don't end up being deleted the first time around.

Cheers
lars.nilsson
Mystified Moa
Posts: 8
Joined: Wed Jan 06, 2021 9:59 am

Re: Attachments get corrupted when mail flagged as spam

Fri May 27, 2022 8:40 am

The message is not deleted, it is moved to the Recycle Bin.

It is fine if it is someone that you have had emails from before, so you can add them to your Friends list, but when you get a mail from someone the first time, which ends up flagged as spam, that is when it is annoying that the attachment gets corrupted.

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