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MailWasher not deleting email

Posted: Wed Sep 21, 2022 1:29 am
by PeteW1RM
After Mailwasher has been running for a while, it does not delete flagged email when I wash mail. I have to quit and restart, then it deletes the email. What's going on?

Re: MailWasher not deleting email

Posted: Wed Sep 21, 2022 5:34 am
by ataraxy
Probably best to send Firetrust some logs so they can see what it going on.

The next time this happens, in MailWasher, go to Help - Send Support Logs. Include a brief description of the problem so they know what they are looking for.