Firetrust Support Forums

If NVIDIA Overlay FPS Counter is on Mail-washer will dis-a-peer if i click on it.
i restart mail-washer Pro and it gone again.
and if it is running wen i go whit the mouse over the program peaches dis-a-peer from the screen or go black.

Septor

MailWasherPro ver 7.12.67

Odd, try this.
Attached is a file that will disable MailWasher from using the video card for hardware acceleration. Run this registry patch, restart MailWasher.

Also attached is the patch to enable the hardware acceleration again, if you need to reverse this change.

I tested it
The hardware disable key fix it after reboot.
and the enable hardware key the problem is back again.

Septor

Great. Leave disabled then, you likely won't notice any performance decrease.

Cheers

Thank u for that fix

Septor

I found more about what did this on my Windows 11 desktop. I have an application where one function works with Shift + Y. It also will work with Windows + Y. Randomly, in a series of pressing this key the FPS Overlay will come on. Then other applications will have the FPS Overlay displayed as well. Subsequent keypress will not turn it off.

Other applications may have trouble working while this is on, one being Firefox. The machine needs to be rebooted to get back to normal.

I disabled the hardware bit and Mailwasher does not display the FPS Overlay and works normally while the machine is in this condition.

I have not found the source of the FPS Overlay nor can I find pictures of it the way it looks here.