NEW UPDATE 7.12.97 PROBLEM INSTALLING

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
iamconan
Rattled Rabbit
Posts: 4
Joined: Wed May 19, 2010 4:57 am

NEW UPDATE 7.12.97 PROBLEM INSTALLING

Sun Nov 20, 2022 3:09 am

Hello, I have noticed twice now over the last week or so, that the Mailwasher Pro 7.12.67 version has an update (7.12.97) that has popped up. I have tried to install this update, only to get an "update installed failed-some of the updates failed to install properly" error box at the end. Now, today I got the same update box pop up again. But this time, when I tried to install it, it goes to a page that shows the 3 install type boxes (Uninstall, modify, etc). I clicked modify install and just reinstalled it, only to get the same error results. Am I receiving these error boxes due to my computer not having the "installation specifics---ADD OAUTH TO OFFICE 365, HOTMAIL, MSN AND OUTLOOK.COM)? Or what can I do to stop this update alert box from re-popping up if I do not need it? Thank you
ataraxy
Knowledgeable Kea
Posts: 1909
Joined: Thu Feb 26, 2009 1:17 pm

Re: NEW UPDATE 7.12.97 PROBLEM INSTALLING

Sun Nov 20, 2022 5:21 am

What version of Windows are you running?

v7.12.97 downloads and installa Microsoft Edge Webview2 Runtime, so my guess is that this is what is causing the problem.
Windows 10
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TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 13164
Joined: Fri Jul 30, 2010 11:04 pm

Re: NEW UPDATE 7.12.97 PROBLEM INSTALLING

Sun Nov 20, 2022 5:48 am

Check the exact version that is actually installed — I suspect it would be 7.12.97.

If . . . indeed your version turns-out to be 7.12.97, just navigate to the following directory and delete the contents — your issue should be resolved:—

Code: Select all

C:\ProgramData\Firetrust\updates
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
iamconan
Rattled Rabbit
Posts: 4
Joined: Wed May 19, 2010 4:57 am

Re: NEW UPDATE 7.12.97 PROBLEM INSTALLING

Sun Nov 20, 2022 10:00 am

Thank you, I followed the C Drive directory to the updates, as you suggested and deleted the contents, which was the 7.12.97 contents, as you thought..
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statman
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Location: Florida, USA
Posts: 79
Joined: Wed Aug 20, 2008 10:58 pm

Re: NEW UPDATE 7.12.97 PROBLEM INSTALLING

Tue Nov 22, 2022 3:05 am

Got the update notification and install when as expected. Email accounts stable, no issues so far
Statman
Statistical Services
Florida, USA
Windows 10

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