Update 7.12.97 slow start

[StevenP94]

Hi, after update to 7.12.97 version, there is a delay of about 10 seconds before starting to read emails: Seemes that there is an ' Automatic check' that blocks all other tasks for 10 secs.

2022-11-21_22-24-33.png (71.96 KiB) Viewed 2293 times

After that, all works as usual.
Any ideas?

Thanks in advance

[ataraxy]

In MailWasher, go to Settings - General - Checking Mail.

Uncheck the first option, Check default accounts when MailWasher starts.

[rusticdog]

Hi, after update to 7.12.97 version, there is a delay of about 10 seconds before starting to read emails: Seemes that there is an ' Automatic check' that blocks all other tasks for 10 secs.

2022-11-21_22-24-33.png

After that, all works as usual.
Any ideas?

Thanks in advance

I wouldn't mind seeing some logs, 10 seconds sounds like a timeout, but with no errors showing it does sound odd.

To send logs go Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs >> reply back here once sent, so I can check the logs arrived all OK.

Cheers

[StevenP94]

Report sent!
Thanks for your support

[rusticdog]

Yup, you're right, not sure where it's coming from, as there is no logging at that time either. We'll get that fixed up as soon as we can.
Cheers

[dtm]

Hi there, I have the same problem but on my laptop it takes even longer (25 seconds)

[gingbat]

Yep, known issue, working on it now... cheers!

[tbjl]

Hi there, any intermediate version we can test to help resolve this issue? I'm also in the 25 seconds range each time it launches. Thank you in advance.

[TrustFire]

Hi there, any intermediate version we can test to help resolve this issue?

There have been a few βeta releases — but none that address the specific issue being discussed on this thread.

As a matter of practice, βeta versions are not released to the general public — they are tested with the help of a different focus group.

[tbjl]

I was just offering to help. Clearly you have a process that doesn't need it.
However, any chance this specific thread issue will be addressed in the near future? I don't keep MW running all the time and having to wait ~25 seconds each time it launches is painful.
Regards and a very Merry Christmas to all.

[gingbat]

Yes, the issue is definitely on the bug list, hopefully not too far away.... cheers!

[tbjl]

Any luck? Regards.

[gingbat]

Sorry.... not sure exactly what you are referring too....?

[tbjl]

Any luck in addressing the issue of update 7.12.97 being slow to start each time it is launched? Regards.

[gingbat]

Do you mean it starts fine but there is about a 10 second delay before the actual mail check kicks in...? if so, no, still on the list sorry, seems to be more of an issue than anticipated ...!