Hi, after update to 7.12.97 version, there is a delay of about 10 seconds before starting to read emails: Seemes that there is an ' Automatic check' that blocks all other tasks for 10 secs.
After that, all works as usual.
Any ideas?
Thanks in advance
Update 7.12.97 slow start
- ataraxy
- Knowledgeable Kea
Post
Re: Update 7.12.97 slow start
In MailWasher, go to Settings - General - Checking Mail.
Uncheck the first option, Check default accounts when MailWasher starts.
Uncheck the first option, Check default accounts when MailWasher starts.
Windows 10
- rusticdog
- Firetrust Monkey
Post
To send logs go Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs >> reply back here once sent, so I can check the logs arrived all OK.
Cheers
Re: Update 7.12.97 slow start
I wouldn't mind seeing some logs, 10 seconds sounds like a timeout, but with no errors showing it does sound odd.StevenP94 wrote: ↑Tue Nov 22, 2022 10:28 amHi, after update to 7.12.97 version, there is a delay of about 10 seconds before starting to read emails: Seemes that there is an ' Automatic check' that blocks all other tasks for 10 secs.
2022-11-21_22-24-33.png
After that, all works as usual.
Any ideas?
Thanks in advance
To send logs go Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs >> reply back here once sent, so I can check the logs arrived all OK.
Cheers
- StevenP94
- Student Sheep
- rusticdog
- Firetrust Monkey
Post
Re: Update 7.12.97 slow start
Yup, you're right, not sure where it's coming from, as there is no logging at that time either. We'll get that fixed up as soon as we can.
Cheers
Cheers
- dtm
- Rattled Rabbit
Post
Re: Update 7.12.97 slow start
Hi there, I have the same problem but on my laptop it takes even longer (25 seconds)
- Attachments
-
- MWPro 7-12-97 slow start.jpg (24.88 KiB) Viewed 2168 times
- gingbat
- Least Evil Firetrust Employee
- tbjl
- Mystified Moa
Post
Re: Update 7.12.97 slow start
Hi there, any intermediate version we can test to help resolve this issue? I'm also in the 25 seconds range each time it launches. Thank you in advance.
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
As a matter of practice, βeta versions are not released to the general public — they are tested with the help of a different focus group.
Re: Update 7.12.97 slow start
There have been a few βeta releases — but none that address the specific issue being discussed on this thread.
As a matter of practice, βeta versions are not released to the general public — they are tested with the help of a different focus group.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- tbjl
- Mystified Moa
Post
Re: Update 7.12.97 slow start
I was just offering to help. Clearly you have a process that doesn't need it.
However, any chance this specific thread issue will be addressed in the near future? I don't keep MW running all the time and having to wait ~25 seconds each time it launches is painful.
Regards and a very Merry Christmas to all.
However, any chance this specific thread issue will be addressed in the near future? I don't keep MW running all the time and having to wait ~25 seconds each time it launches is painful.
Regards and a very Merry Christmas to all.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Update 7.12.97 slow start
Yes, the issue is definitely on the bug list, hopefully not too far away.... cheers!
- gingbat
- Least Evil Firetrust Employee
- tbjl
- Mystified Moa
Post
Re: Update 7.12.97 slow start
Any luck in addressing the issue of update 7.12.97 being slow to start each time it is launched? Regards.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Update 7.12.97 slow start
Do you mean it starts fine but there is about a 10 second delay before the actual mail check kicks in...? if so, no, still on the list sorry, seems to be more of an issue than anticipated ...!