Firetrust Support Forums

hello. when i try to forward an email from mailwasher to my email client, thunderbird, it always shows up without formating in a text form. to work around this i do a copy paste of the full html version of the email that is shown in mailwasher. lately, i am unable to use the right click mouse menu to do the 'select all' and then 'copy'. in fact the right click no longer opens any menu at all. is this a problem with the new mailwasher or something else? how can i get back this functionality?

Yes, possibly either there is no text only part of the email, it's all in HTML, or MW has not downloaded enough of the email to see the text part?

In MWPro click, Settings>>General>>Checking mail, drag the "Spam Throttle" slider to increase how many lines it downloads, (I'd try 200 lines or more if no better)

Re the right click, yes, it's not functioning correctly in the latest version sorry, should have a fix out any week for this now....