I have a blank page in HTML view. MailWasher (v7.12.119)
Microsoft Edge WebView 2 does not start with MailWasher.
I have this app here C:\Program Files (x86)\Microsoft\EdgeWebView\Application\110.0.1587.63\msedgewebview2.exe
MailWasher (v7.12.119)
Windows 11 22H2 Home 22621.1344
Firefox 110.0.1
Microsoft Edge 110.0.1587.63
Thank You
Blank page in HTML view. MailWasher (v7.12.119)
- gingbat
- Least Evil Firetrust Employee
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
Yes, that's pretty odd, as no other reports like this... possibly webviewer is corrupted? you could try reinstalling from here:
https://go.microsoft.com/fwlink/p/?LinkId=2124703
Restart afterwards and see if that helps?
https://go.microsoft.com/fwlink/p/?LinkId=2124703
Restart afterwards and see if that helps?
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
There is no improvement. HTML preview still not working.
WebView2 does not start after reinstalling MS Edge and WebView2.
WebView2 does not start after reinstalling MS Edge and WebView2.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
OK, the only other possibility I can think of is to uninstall the webviewer app, restart your PC, then reinstall MWpro and click repair when asked, see if that reinstalls it and fixes the problem....?
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
I used the "Repair" option to fix MS Edge.
I used the "Repair" option to fix WebViewer2.
These apps cannot be uninstalled. Only the "Modify" option is available.
I reinstalled MW Pro using the "Repair" option.
The problem has not been fixed.
I used the "Repair" option to fix WebViewer2.
These apps cannot be uninstalled. Only the "Modify" option is available.
I reinstalled MW Pro using the "Repair" option.
The problem has not been fixed.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
OK, when you say "HTML preview still not working" is there a "View in HTML" for html based emails?
If so, what happens when you click on this? possibly post some screenshots also if you could.
If so, what happens when you click on this? possibly post some screenshots also if you could.
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
I am posting some screenshots
- Attachments
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- HTML View in Firefox
- Zrzut ekranu 2023-03-05 223006.png (58.12 KiB) Viewed 2538 times
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- HTML View
- Zrzut ekranu 2023-03-05 222710.png (124.19 KiB) Viewed 2538 times
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- Plain Text
- Zrzut ekranu 2023-03-05 222609.png (135.94 KiB) Viewed 2538 times
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
https://msedge.sf.dl.delivery.mp.micros ... iseX64.msi
To install the full offline (x64-bit) redistributable for the latest (110.0.1587.63) Microsoft Edge WebView2 Runtime, you can try the following direct official Microsoft link, if you wish:—
https://msedge.sf.dl.delivery.mp.micros ... lerX64.exe
Re: Blank page in HTML view. MailWasher (v7.12.119)
To install the full offline (x64-bit) redistributable for the latest (110.0.1587.63) Microsoft Edge, you can try the following direct official Microsoft link, if you wish:—
https://msedge.sf.dl.delivery.mp.micros ... iseX64.msi
To install the full offline (x64-bit) redistributable for the latest (110.0.1587.63) Microsoft Edge WebView2 Runtime, you can try the following direct official Microsoft link, if you wish:—
https://msedge.sf.dl.delivery.mp.micros ... lerX64.exe
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
Webview cannot be uninstalled. The only way out is Powershell.
I can't install from the installer either, I get a message that the app is already installed.
I can't install from the installer either, I get a message that the app is already installed.
- Attachments
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- webview.png (14 KiB) Viewed 2485 times
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
That is really strange.
However, apart from the installation issue . . . just checking from another perspective — wondering whether your Microsoft WebView2 Runtime (msedgewebview2.exe) has the necessary internet access.
Can you check your firewall logs for the msedgewebview2.exe to see uninterrupted internet access for:—
Could you check if any one/more of the above internet access is being blocked by some app. or program.
However, apart from the installation issue . . . just checking from another perspective — wondering whether your Microsoft WebView2 Runtime (msedgewebview2.exe) has the necessary internet access.
Can you check your firewall logs for the msedgewebview2.exe to see uninterrupted internet access for:—
- All outbound permissions for the TCP protocol through port # 443
- All outbound permissions for the TCP protocol through port # 80
- Both the DNS servers (v6) outbound permissions for the UDP protocol through port # 53
- Both the DNS servers (v4) outbound permissions for the UDP protocol through port # 53
- LocalHost (v6) outbound permissions for all protocols through port # 53
- LocalHost (v4) outbound permissions for all protocols through port # 53
Could you check if any one/more of the above internet access is being blocked by some app. or program.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
I have reset Firewall Defender settings.
I turned off the Firewall.
I have reset modem/router settings.
It still doesn't work.
I turned off the Firewall.
I have reset modem/router settings.
It still doesn't work.
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
Does increasing the Number of lines on your Spam Throttle make any difference?
Settings >> General >> Performance >> Spam Throttle >> (drag the slider all the way towards Accuracy) 9999 >> Save >> (restart MailWasher.)
Settings >> General >> Performance >> Spam Throttle >> (drag the slider all the way towards Accuracy) 9999 >> Save >> (restart MailWasher.)
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- gulshan212
- Rattled Rabbit
- Contact:
- Location: India
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
Hello this is Gulshan Negi
Well, If you are seeing a blank page in MailWasher (v7.12.119) when trying to view an HTML email, you can try several things to resolve the issue. These include checking your internet connection, restarting MailWasher, updating MailWasher to the latest version, disabling any browser extensions, and trying a different browser. If none of these steps resolve the issue, you may need to contact the MailWasher support team for further assistance.
Hope it will help you.
Thanks
Well, If you are seeing a blank page in MailWasher (v7.12.119) when trying to view an HTML email, you can try several things to resolve the issue. These include checking your internet connection, restarting MailWasher, updating MailWasher to the latest version, disabling any browser extensions, and trying a different browser. If none of these steps resolve the issue, you may need to contact the MailWasher support team for further assistance.
Hope it will help you.
Thanks
- gingbat
- Least Evil Firetrust Employee
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
OK, although I cannot replicate your problem at all here sorry, we have resolved some other webviewer issues that may be related in this beta:
https://25fc482ddf92aa413bac-f38e90dc86 ... 12_125.exe
Please give that a try and let us know if any better....?
https://25fc482ddf92aa413bac-f38e90dc86 ... 12_125.exe
Please give that a try and let us know if any better....?
- Teksik
- Student Sheep
Post
Re: Blank page in HTML view. MailWasher (v7.12.119)
Unfortunately, v.125 did not solve the problem.gingbat wrote: ↑Tue Mar 07, 2023 6:48 amOK, although I cannot replicate your problem at all here sorry, we have resolved some other webviewer issues that may be related in this beta:
https://25fc482ddf92aa413bac-f38e90dc86 ... 12_125.exe
Please give that a try and let us know if any better....?